Cancellation Policy
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Payment and Cancellation Policy:
We want to thank you for booking a tour of Egypt with us or visiting the Egypt Tour Club website. We are proud to serve you. We have payment methods, cancellation policies, and other conditions based on formal business transactions, and we always strive to provide flexible conditions to suit your needs. These will always be the terms and conditions governing this agreement. When you book our one-day tour or tour package, you agree and accept the terms and conditions, so please be sure to read our booking conditions.
secure payment.
To have fully secure payment, we provide online payment by PayPal only, which is the safest way to pay online right now, as no one can use the PayPal account except the owner of it. We accept online payment for the deposit only, as the rest of the amount will be collected while you are on tour for the single-day tours. For the packages, the rest will be collected when you arrive in Egypt. If you want to make the full payment, you will need to contact us to change the payment method to the total amount instead of a deposit.
Amendment of the Booking,
While booking the tour or tour package with us, you will find it easy to add, subtract, customize, and change the itinerary to fit your needs. All you need to do is contact one of our operators to help you with that. Our team will be happy to help you according to availability and rates and will give you the best possible options.
Payment Policy.
It is recommended to book your required tour/ tour package as you can to get the best rate. Upon booking and paying the deposit, your tour or tour package will automatically be confirmed and guaranteed to run. The down payment will be part of your final payment amount.
The Day Tours Payment:
Overland Tours:
Any overland tours don't require hotel reservations; domestic flight tickets don't require more than 20% of the total amount; the rest will be collected from you by the guide; you are free to pay in Cash ( Egyptian Pounds, USD, Euro ) Also, if you would like to pay by credit card, you can do that with an extra 3% for the bank fee. Feel free to pay the tour cost in any currency you prefer.
Day tours, including domestic flight tickets:
For any day tours requiring domestic flight tickets, the deposit will be 35% of the total. The rest will be collected from you by the guide. You can pay in cash (Egyptian pounds, USD, or euros). Also, if you would like to pay by credit card, you can do that with an extra 3% of the bank fee. Feel free to pay the tour cost in any currency you prefer.
The tour packages.
For any tour package, 50% of the total amount is required to book your tour package as a deposit from the total amount. The rest will be collected from you by the guide. You can pay in cash (Egyptian pounds, USD, or euros). Also, if you would like to pay by credit card, you can do that with an extra 3% of the bank fee. Feel free to pay the tour cost in any currency you prefer.
Note:
Try to make your booking as early as possible to guarantee your tour's availability. When we receive your booking request with the deposit, it will be our responsibility to run your tour or tour package.
Payment Options:
- PayPal, Credit Cards, Withdrawing are accepted for the online deposit or full payments,
- Cash is required upon arrival.
- Credit Card
- You can contact our operators to help you with the above options.
Cancellation Policy
Regular Egypt Tours Club Cancellation Policy:
All cancellation requests must be sent by email to provide the company with the booking confirmation number that confirms your reservation, which you want to cancel. Our cancellation policy is outlined below.
Overland day tour without hotel and domestic flight ticket,
- Free cancellation in 24 hours before the departure date of the tour.
Day tours with domestic flight tickets,
Between 30 and 20 days of free cancellation.
Between 19 and 15 days, 25% will be deducted from the total amount.
Between 14 and 7 days, 50% will be deducted from the total amount.
Between 6 and 4 days, 75% will be deducted from the total amount.
From 3 to 1 day, 100% will be deducted from the total amount.
Tour Packages:
Between 60 and 40 days of free cancellation.
Between 39 and 25 days, 25% will be deducted from the total amount.
Between 24 and 17 days, 50% will be deducted from the total amount.
Between 16 and 10 days, 75% will be deducted from the total amount.
From 9 to 1 day, 100% will be deducted from the total amount.
Christmas and New Year Egypt Tours Club Cancellation Policy:
Between 90 and 60 days of free cancellation.
Between 59 and 45 days, 25% will be deducted from the total amount.
Between 44 and 35 days, 50% will be deducted from the total amount.
Between 34 and 30 days, 75% will be deducted from the total amount.
From 29 to 1 day, 100% will be deducted from the total amount.
Important Note:
All cancellation requests must be sent by email to provide the company with the booking confirmation number that confirms your reservation, which you want to cancel. Our cancellation policy is outlined below.
Overland day tour without hotel and domestic flight ticket,
Free cancellation from 24 hours before the details of the tour part.
Day tour with domestic flight tickets:
Between 40 and 30 days of free cancellation.
Between 29 and 25 days, 25% will be deducted from the total amount.
Between 24 and 17 days, 50% will be deducted from the total amount.
Between 16 and 11 days, 75% will be deducted from the total amount.
From day 10 to day 1, 100% will be deducted from the total amount.
Tour Packages:
Between 90 and 60 days of free cancellation.
Between 59 and 35 days, 25% will be deducted from the total amount.
Between 34 and 25 days, 50% will be deducted from the total amount. Between 24 and 15 days, 75% will be deducted from the total amount.
From 14 days to 1 day, 100% will be deducted from the total amount.
Postponing your tour
If you have any issues or would like to change the tour date, you can get back to us, and we will try to do our best to help you with that, after reaching to an agreement of demanded the tour date, the tour will not be refundable if you would like to cancel it.
Customer Support
Booking process:
For booking, you will need to create an account on our website to check your booking details later, so the first step is to create an account.
How can we help you?
We are proud to have the best-qualified team who will help you from A to Z during your holiday in Egypt, such as professional operators to help you customize your tours, as they are experienced enough to build the best tours for you, and specialist Egyptologists tour guides who will be your assistant during your holiday in Egypt. Professional drivers with modern A/C cars will transfer you on time and in comfort.
If you have any questions, you can contact us at:
Location: Egypt Tours Club, Egypt, Salah Salem St., 14 A Obour Buildings, Cairo
Email: [email protected]
Phone: +201118916666